Although we did well in the Innoscore overall digital assessment, for almost every area studied, there is a bank somewhere in the world that can perform slightly better. AOE's competent and thoroughly prepared team showed us in detail how to deliver even better experiences for our customers and better results for the bank.

Jurai Barta

Head Digital Channels bei Slovenska Sporitelna

The Innoscore assessment identified a lot of potential for optimization that we already knew about, as well as a few areas that we were not aware of, and put them into context compared to our competitors by means of a score. The score also helps us better understand our strengths. This helps us prioritize the work we are carrying out to improve the digital experience that we offer

Christian Mitschke

Head Digital Akquisition bei consorsbank

Thanks to AOE, we have gained a broad,‘outside’ perspectiveof our efforts over recent years to improve customer experience online. Thesepractical suggestions from the AOE team have laid the foundation forprioritizing relevant improvements and future investment steps in awell-informed way

Stefan Lüthy

Leiter Digitalisierung und Multikanalmanagement bei Luzerner Kantonalbank